Q1: How quickly can you attend an electrical emergency in Leicester?
A: We offer 24/7 emergency electrician callouts across Leicester and Leicestershire. Response times vary depending on your location and current bookings, but we’ll confirm an estimated arrival time when you call.

Q2: What counts as an electrical emergency?
A: Electrical emergencies can include loss of power, burning smells, sparking sockets, exposed wiring, water near electrics, a fuse board that keeps tripping, damaged fittings or anything that feels unsafe.

Q3: Can you fix the issue on the first visit?
A: In many cases, yes. If parts are needed or further work is required, we’ll make the installation safe first and explain the next repair steps clearly.

Q4: Do you help homes, landlords and businesses?
A: Yes. Voltex Electrical Services Ltd helps domestic, landlord and commercial customers with urgent electrical faults, emergency make-safe work and electrical fault finding.

Q5: What should I do if I smell burning from a socket or fuse board?
A: If it is safe to do so, switch off the affected circuit or main power and call an electrician immediately. Do not continue using sockets, switches or appliances if you suspect overheating or burning.

Q6: Who should I call if all my electricity goes off?
A: If nearby properties have also lost power, call 105 to contact your local electricity network operator. If the issue only affects your property, or your fuse board keeps tripping, contact an emergency electrician.